ARRIS common stock is listed on the NASDAQ Global Market (Symbol: ARRS) and is a component of the Russell 2000 Stock Index.Enabling Convergence
Cable operators today are constantly challenged to improve their business fundamentals. ARRIS helps enable these improvements through a suite of converged solutions that allows cable operators to lower capital costs, use existing resources more efficiently, offer new services, and expand into new markets.
Subscriber demand for IP video content and advanced services is rapidly becoming a major global market growth opportunity. The consumer’s desire to access various video and multimedia applications, information, and personal content has grown exponentially - they want it anywhere, anytime, and on any IP-enabled device. To meet such demand, service providers are seeking solutions to provide differentiated offerings to satisfy current subscribers and lure new subscribers, while balancing a need to manage capital and operational expenses. The ARRIS IP video and multimedia solution delivers an end to end IP platform operating on a Data over Cable Service Interface Specification (DOCSIS®) 3.0 infrastructure, delivering maximum value and ROI.
ARRIS helps reduce capital costs by consolidating diverse network elements in the data center, the headend, and on the customer premises. This convergence allows for more efficient, dynamic allocation of network capacity in response to real-time customer demand.
Improving the efficiency of optical distribution networks also lowers capital and operational costs, helping operators stay competitive and address new markets such as business services. ARRIS convergence solutions enable operators to maximize fiber capacity through wavelength efficiencies and multiple architecture options.
Subscriber satisfaction and churn are directly related to network reliability. ARRIS delivers a converged portfolio of Operations Software Systems (OSS) tools that improve the quality and reliability of the customer experience.
Advertising and time-shifted video present important revenue growth opportunities for operators. ARRIS offers converged video and advanced advertising solutions that enable delivery of content to any device, regardless of where the content is stored and whether the business model is based on subscription, usage, or advertising revenues.
Network operators trust ARRIS services and solutions because only ARRIS has a history of technology leadership spanning over 55 years. Always at the forefront in standards development and compliance, ARRIS is a valued provider of service offerings that provide a real return on infrastructure investment.The Voice of Experience
Cable operators worldwide have found that offering telephony to their subscribers, in addition to video and data greatly enhances their monthly Revenue per User (RPU) levels, while directly (and negatively) impacting the competition. ARRIS is the leader in supplying global cable telephony equipment, with tens of millions of lines deployed worldwide.
Trials of the ARRIS Cornerstone® Voice system began in late 1995, and commercial deployment commenced in 1996. Since early 1999, ARRIS has blended its circuit-switched constant bit rate (CBR) expertise with IP research and product development, to become the world’s leading provider of VoIP with PacketCable™ Quality of Service. ARRIS products reflect “five 9s” (99.999%), carrier-grade reliability and offer service that meets or exceeds that available from incumbent local exchange carriers. These attributes carry on in the ARRIS extensive Touchstone® line of products as well.
To take advantage of this growing industry segment, ARRIS Cable Modem Termination Systems (CMTS), led by the C4® and C4c™ models, provide carrier-grade compliance with DOCSIS, Euro-DOCSIS and PacketCable to offer both primary-line voice and tiered data services over converged IP networks.
ARRIS provides cable telephony solutions for carrier grade Voice over IP service, over many types of network designs. By maintaining compliance with PacketCable™ Standards, ARRIS solutions support networking standards including Network-based Call Signaling (NCS), and Session Initiation Protocol (SIP).The Pioneer in High Speed Data Innovation
The ARRIS legacy of leadership in data dates back to the early 1990s, when a company called LANcity pioneered the high-speed residential cable modem. The company and its technology became part of ARRIS through an acquisition in 1999.
By the late 1990s, the industry had embraced the DOCSIS standard (Euro-DOCSIS in Europe). ARRIS engineers took a lead role in writing the DOCSIS specification, developing and introducing a wide range of DOCSIS-based products to meet growing demand.
Today, the new DOCSIS 3.0 specifications project data delivery speeds beyond the capabilities of any competing Digital Subscriber Line (DSL) technology. Using channel bonding, ARRIS products routinely deliver speeds over 100 Mbps in both directions. ARRIS provides multi-service, wideband edge solutions for multimedia content delivery to both legacy and IP enabled CPE - from traditional video edge QAM and DOCSIS 3.0 QAM, with our D5® Universal Edge QAM platform to resource and policy management products for converged IP networks.Next Generation Video Delivery for Operators of All Sizes
On Demand content and accompanying targeted advertising has now become a fully realized and respected new revenue source for broadband network operators. Many of the specific challenges of matching the storage and delivery of content to each customer’s viewing habits have been solved by new and innovative technologies.
The ConvergeMedia™ suite of solutions is a unified video delivery and management platform from ARRIS for demand-driven video and advanced advertising services. The platform simplifies linear and dynamic/on demand advertising, switched digital video, IPTV services, and remote storage digital video recording. ARRIS leads the development of solutions to stream, manage, facilitate, and plan capacity for content to the TV, PC, mobile devices, and around the home. ARRIS video hardware and software solutions allow operators to deploy multiple services using the same infrastructure investment.Management Solutions that Deliver Reliability
Two critical components to profitability are network reliability and an agile workforce - ensuring high subscriber satisfaction and responding to both new service requests and maintenance needs in the most cost-efficient manner possible. ARRIS offers a range of standards-based, integrated software solutions that help monitor and manage network infrastructure with fault prediction and recovery, along with workforce management to support network reliability, serviceability, and Mean Time To Repair (MTTR) improvements. The ServAssure™ software product suite provides network and service monitoring and management. The WorkAssure™ software product suite provides workforce monitoring and management tools.
Regardless of the service, ARRIS modular and interoperable applications meet operators’ management needs. Whether a bundled suite or a point-specific application, ARRIS solutions provide a smoother, faster transition to IP-oriented network services - at a substantial cost savings.
Operators need intelligent network, service and workforce software that automates the management of revenue-generating services, streamlines operations, and promotes subscriber satisfaction. ARRIS Assurance solutions ensure network stability and reliability which minimizes installation and service costs, and provides bandwidth management tools to help operators realize maximum network potential.Enabling Increased Capacity for HFC Infrastructure
From source to home, access and transport solutions from ARRIS offer interoperability with modular optical and RF network transmission and distribution products. The ARRIS optical migration path solution provides affordable technology to increase network capacity, flexibility, and reliability while controlling operational costs. CWDM and DWDM transmission technology from ARRIS allows for network expansion without adding expensive new fiber infrastructure. As a leading supplier of 1 GHz distribution equipment, with the largest installed base of segmentable 1 GHz Opti Max™ series nodes, ARRIS has the right broadband products to help operators realize the most from their infrastructure.
Access and Transport solutions make modular optical and RF network transmission and distribution reliable, affordable, and flexible - increasing network capacity without costly new fiber builds. ARRIS offers cable network infrastructure solutions for top-quality HFC communications infrastructure, wireless solutions, and networking equipment, with the best construction and maintenance products from hundreds of manufacturers.
ARRIS also stands ready to help you to the next generations of Passive Optical Networks (PONs). For those wanting to maintain as much of their plants as possible during the transition to a passive optical networks, ARRIS provides end-to-end both RF over Glass (RFoG) solutions. For those wanting to provide an Ethernet-based solution, ARRIS provides Ethernet PON (EPON) solutions as well.
ARRIS Supplies offers an extended line of broadband communications infrastructure, customer premises equipment, and supplies needed to build, rebuild, upgrade, and maintain broadband HFC networks. ARRIS also offers a wide array of OPEX reducing services such as kitting, assembly, fulfillment, supply chain management, auto-replenishment and logistics services.Wireless Convergence Expertise for an Always Connected World
ARRIS Fixed Mobile Convergence (FMC) solutions provide innovative and attractive voice and messaging convergence services that provide operators with increased ARPU and differentiate both landline and cellular voice services. Based on a carrier-grade, scalable and thoroughly field-proven call processing platform, ARRIS has solutions for today’s pre-IMS voice deployments and a fork-lift-free migration path to fully PacketCable-compliant FMC in IMS architectures.Service and Solutions that Drive New Business Services Revenue
ARRIS helps build new revenue streams for cable operators with specialized services for business, professional organization, and local government uses. Business users demand more from data and voice services, along with even greater network reliability than home consumers. Businesses also require scalable solutions that allow affordable upgrades as their needs grow. As a leader in voice and data applications for cable, ARRIS business solutions enable operators to leverage that success in the delivery of services to Small and Medium enterprise services.
ARRIS business solutions help operators extend data services into new markets for new revenue opportunities, with DOCSIS and Wi-Fi plant extensions, wireless hotspots, municipal mesh solutions, long distance wireless backhaul, and high-speed data services.ARRIS Professional Services
High quality, professional network design is key to successful network operations. To optimize systems for new service offerings, ARRIS network design, documentation, and asset management services are backed by professionals with hundreds of years of real-world experience, with thousands of systems deployed, and the latest hardware and design/drafting software in house.
ARRIS Professional Services provide exceptional quality network design, integration, deployment, technical consulting, and outsourcing services to network operators. For temporary or long-term deployment, or technical assistance, the experienced and highly skilled engineers and technicians at ARRIS are only a phone call away.
From office to hub, ARRIS HFC and IP network experts make it easier to add data, voice, on demand and business-specific services. ARRIS technicians work with operators to assess, install, certify, and activate systems - even across multiple vendor platforms - with trustworthy operational support, available on a temporary or long-term basis.Testing to Scale and Delivering Quality of Service
To ensure the customer receives the highest quality solutions, ARRIS constantly tests performance and interoperability with products from other respected vendors in its world class laboratories around the globe. The ARRIS captive HFC network - comparable to a cable system with 180,000 homes - allows solutions and software to be tested at real-world scale.
With best-in-class after-sales technology and integration support that leverages more than a half century of experience, ARRIS is uniquely qualified to help cable operators offer new compelling IP multimedia services and make a smooth transition to next generation network infrastructures.